My journey

From before the transfer to after it: what you get, and what you need to do.

What is your situation? (optional)

Choose to see only what applies to you. If you are not sure, leave “Show all”.

My job status

My counted years of service

Not sure of your status? Ask the Employee Care Department.

1. Before your transfer request

Who receives a transfer request, and what to prepare now.

Your right
A transfer request is sent to every employee who passed the selection criteria. You can accept or decline.
Source: FAQ – Health Holding · More in the FAQ
Your right
For staff under the Health Regulation, the criteria are qualifications, experience, performance evaluation and SCFHS classification. For administrative staff: qualifications, experience and performance evaluation.
Source: FAQ – Health Holding · SCFHS: practitioner FAQ · More in the FAQ
Your right
Your job offer comes with your current job title.
Source: FAQ – Health Holding · More in the FAQ
Your right
If you meet the criteria, you can choose to move or not to move. If you choose not to move, see the paths in stage 3.
Source: FAQ – Health Holding · More in the FAQ
Your right
Workers, including self-operated and wage-item staff, are treated under Council of Ministers Decision 616: a contract with basic and total pay not lower than before, social insurance (GOSI) contributions that continue, and service that counts as continuous for end of service and leave.
Source: FAQ – Health Holding · More in the FAQ
Your right
Staff of operating companies or hospital-affiliated companies are not among the groups covered by the move. Their contract follows their own company.
Source: FAQ – Health Holding · More in the FAQ
Your right
If you are on a study scholarship: they will contact you after you return and start work, to arrange the move based on your new qualification.
Source: FAQ – Health Holding · More in the FAQ
You do
Update your data in Mawared. The transfer request is sent to your ministry email based on the data saved there.
Source: FAQ – Health Holding · MOH: Mawared app · More in the FAQ
You do
Check that your status is “Active” in Mawared. Staff shown as “Inactive”, for example those on leave, do not receive a request. For help, contact the Employee Care Department.
Source: FAQ – Health Holding · More in the FAQ
You do
Use your leave before you sign the contract, especially compensatory leave, because those balances are not carried over after signing.
Source: FAQ – Health Holding · More in the FAQ
Your right
A civil-service employee has a grace period of up to 60 days between accepting the transfer request and the start of the contract to use annual or compensatory leave, without affecting work needs.
Source: FAQ – Health Holding · More in the FAQ

2. When the transfer request and contract arrive

What the contract gives you, and what to do to accept or decline.

Your right
Your basic pay and total pay will not be lower than before the move. The contract includes the housing and transport allowances only.
Source: FAQ – Health Holding · More in the FAQ
Your right
The contract lasts two years and renews automatically for a similar period, unless one side tells the other it does not want to renew. There is no probation period.
Source: FAQ – Health Holding · More in the FAQ
Your right
The only deduction in the transfer request is the standard social insurance (GOSI) deduction.
For non-Saudis: A non-Saudi is covered by the occupational-hazards branch of GOSI only, and is not registered in the pension branch. GOSI: contributor FAQ
Source: FAQ – Health Holding · More in the FAQ
Your right
Move reward: 16% of basic pay for each year of service (pro-rata for part of a year), up to four basic salaries. Or the end-of-service reward under your previous employment system, whichever is higher.
Source: FAQ – Health Holding · More in the FAQ
Your right
Leave balance: balance from 1/7/1439H is compensated up to 72 days, earlier balance up to 180 days, and the total is never more than 180 days. Any dues not yet paid (assignments, allowances…) are paid as part of the end-of-service procedures.
Source: FAQ – Health Holding · More in the FAQ
Your right
Your service counts as continuous for leave and end of service, and your full leave balance moves with you.
Source: FAQ – Health Holding · More in the FAQ
Your right
With 25 years or more: a contract is made with you if you pass the criteria, whatever your years of service. If you accept the move, you can choose between adding your earlier service to your new service (benefit-exchange system) or early retirement.
Source: FAQ – Health Holding · More in the FAQ
Your right
Note: someone who chooses early retirement cannot sign a new work contract with the health cluster.
Source: FAQ – Health Holding · More in the FAQ
Your right
With less than 25 years: you can choose to add your earlier civil-retirement service to your new GOSI service. Your dues and the move reward are paid, and your pension is calculated under the benefit-exchange system.
Source: FAQ – Health Holding · More in the FAQ
You do
Open Qiwa Individuals, then “Services”, then “Employment contracts”. Review the contract sent to you, then accept or decline. You will get a text message from Qiwa to document the contract.
Source: FAQ – Health Holding · Qiwa: reviewing new work contracts · More in the FAQ
You do
Read the contract carefully before you reply. If you have any question, contact the Employee Care Department before you accept or decline.
You do
Your reply is final: a refusal cannot be taken back, and the procedures of Decision 616 start as soon as you report your acceptance or refusal.
Source: FAQ – Health Holding · More in the FAQ
You do
If you choose to add your service, you can ask the Employee Care Department about the steps with GOSI.

3. If you choose not to move

The path depends on your job status and years of service. The decision is final.

Your right
You may transfer your post to another government body, in coordination with the Ministry of Human Resources and the Ministry of Finance, within no more than 6 months from the Ministry's approval of your request and notice of its decision. This can be extended for a similar period with the Minister's approval, only in the narrowest cases. During this time you may be absent one full day or eight hours a week to look for a body.
Source: FAQ – Health Holding · More in the FAQ
Your right
With 25 years or more: you can choose between early retirement under the rules in force, or transferring your post to another government body within 6 months, as above.
Source: FAQ – Health Holding · More in the FAQ
Your right
If you do not transfer within the period, your rights and dues are settled and your service in the post ends.
Source: FAQ – Health Holding · More in the FAQ
Your right
A Labor Law worker who does not want to move: the contract ends and his rights and dues are settled under the regulations. The Labor Law says rights must be settled within one week if the employer ends the contract, and within two weeks if the worker ends it (Article 88).
Source: FAQ – Health Holding · Labor Law – Bureau of Experts · More in the FAQ
You do
Do not delay your reply, because the decision cannot be reopened. If you are unsure, ask the Employee Care Department before you reply.
Source: FAQ – Health Holding · More in the FAQ

4. After the move

Your rights under the new contract and the Labor Law, and what to follow up.

Your right
An annual raise based on performance evaluation, as a percentage of basic pay. When basic pay goes up, the housing and transport allowances go up too. The evaluation is yearly and 360-degree. The excellence allowance was replaced by an annual reward for outstanding staff.
Source: FAQ – Health Holding · More in the FAQ
Your right
Medical insurance covers treatment for you, your family and your parents inside the health cluster network and affiliated networks. For coverage details, contact the Employee Care Department.
Source: FAQ – Health Holding · More in the FAQ
Your right
While your contract with the Ministry of Health is still valid, the current allowance rules apply, based on what you were entitled to before signing. After the move, the health cluster's rules apply.
Source: FAQ – Health Holding · More in the FAQ
Your right
End-of-service reward under the Labor Law: half a month's pay for each of the first five years and one month's pay for each year after, based on the last wage (Article 84). If you resign, you get one third after two years, two thirds after five years, and the full reward after ten years or more (Article 85).
For non-Saudis: The employer pays the residence and work-permit fees and their renewal, and the non-Saudi worker's return ticket home when the relationship ends (Labor Law, Article 40). Labor Law – Bureau of Experts
Source: Labor Law – Bureau of Experts · More in the FAQ
Your right
Sick leave: 30 days on full pay, then 60 days on three-quarters pay, then 30 days unpaid, in one year (Article 117). Working hours are not more than 8 a day or 48 a week, and 6 hours a day in Ramadan for Muslims (Article 98).
Source: Labor Law – Bureau of Experts · More in the FAQ
Your right
Your earlier service counts towards your new service for early retirement. Example: someone who completed 20 years before the move needs only 5 more years to qualify for early retirement.
Source: FAQ – Health Holding · More in the FAQ
Your right
Service periods merged because of transition or privatization can qualify for a pension before age 60. But the pension for these periods cannot be combined with a salary or wage.
Source: GOSI: benefit-exchange FAQ · More in the FAQ
You do
Make sure the Qiwa message arrived and your contract is documented, and keep a copy.
Source: FAQ – Health Holding · HRSD: contract management (documentation) · More in the FAQ
You do
Any approved leave that starts after you sign is counted from the new balance, and you need to submit a new leave request.
Source: FAQ – Health Holding · More in the FAQ
You do
If you notice a difference in your leave balance or pay, contact the Employee Care Department.

Did not find what you need?

The Employee Care Department can answer your questions about your own situation.

Ask the Employee Care Department R3-shqra-hrcs@moh.gov.sa · Ext. 671

This guide is for explanation only and does not replace the contract sent to you.